Hippo
Richard Phillips has a diverse work experience ranging from service design to consulting roles. Richard started their career at Global Vision International as a Hub Manager, managing a research station and coordinating wildlife investigations. Richard then worked at Informed Solutions as a Technical Consultant, where they were promoted to Senior Technical Consultant and later Lead Consultant. Richard also volunteered at MapAction as a Design/GIS Volunteer. Most recently, they worked at BT as a Service Designer and later as a Service Design Manager. Currently, they are a Principal Service Designer at Hippo Digital.
Richard Phillips completed their Master's degree in Geographic Information Science from UCL in 2013. Prior to that, they obtained a Master's degree in Mathematics from the University of Oxford in 2007.
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Hippo
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At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. In the digital age, it’s vital that no one is left behind. That's why we're on a mission to create inclusive digital services that achieve business outcomes. From essential healthcare to staying connected online, we put the user's needs first. With a people-first approach, we solve real problems using the intelligent application of technology. Our ultimate goal is to provide value for our customers and those who rely on them. We firmly believe that inclusive digital services benefit everyone. Join us on this journey towards a more connected and equitable world, and let us help you build for the future and make a lasting impact. We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol.