Eric Espinal is a seasoned professional with extensive experience in client services and operations management. Currently serving as Client Services Manager at Hire Horatio CX since November 2021, Eric is responsible for managing client relationships, overseeing operational processes, and enhancing client satisfaction. Prior to this role, Eric held positions as Senior Operations Supervisor at Newtech S.R.L from January 2019 to November 2021, where responsibilities included optimizing operations and managing a team, and as Operations Supervisor at Data Vimenca from November 2012 to December 2019, focusing on process optimization and departmental management. Eric holds multiple degrees from ITLA, including an Associate of Science in Electrical, Electronics and Communications Engineering, alongside qualifications in Network and System Administration and IT hardware and software.
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