Michelle Solberg Ford

Michelle Solberg Ford, Ph.D., is a seasoned professional in change management and business analysis, currently serving as Senior Change Manager and Business Analysis Team Leader at Hiscox since April 2023, where leadership is provided for data transformation initiatives. Prior roles include Change Management Consultant and Specialist at Homesite Insurance, where Michelle was responsible for enhancing customer retention and experience through comprehensive change management strategies. Previous experience also includes Transition Manager at the WI Department of Employee Trust Funds, managing enterprise change plans, as well as academic positions as a lecturer and teaching assistant at the University of Wisconsin-Madison. Michelle's educational background includes a Ph.D. in Theatre Literature, History and Criticism from the University of Wisconsin-Madison, alongside advanced studies at Harvard University and St. Olaf College.