Zalika Furbert

Zalika Furbert is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Service Desk Analyst - 2nd Line at Hiscox since October 2024, Zalika previously held the position of Desktop Analyst at Liberty (Bermuda) for a decade. Previous roles include IT Consultant at Auto Solutions, Network Administrator at HWP Group Ltd., and IT Support Administrator at The Royal Gazette Limited, where responsibilities encompassed user account administration, hardware/software maintenance, and technical support for a diverse clientele. Zalika's educational background includes multiple relevant qualifications, such as a Cisco Networking Academy certification and an AAS in Computer Information Systems from Bermuda College, along with a PharmD from Howard University.