Laurie Malah

Laurie Malah is an experienced customer service management professional currently serving as the Customer Service Manager at Hisense Canada since February 2023. Previously, Laurie held the position of Director of Service at Huawei Consumer Business Group from August 2021 to August 2023, and served as the Service Manager for Canada Device Delivery & Service Business at Huawei Technologies from June 2019 to August 2021, focusing on customer service management and logistics. Laurie's extensive background at Samsung Electronics Canada includes roles as the MC Service Support Manager and Contact Center Manager within the Service Division, overseeing the quality and performance of service support networks and managing operations for multiple contact centers. Laurie holds a Diploma in Electronics from Universite Oran Algerie and completed professional education at the Schulich School of Business, York University.