Michael Mendoza

Michael Mendoza is an experienced industry director with a strong background in manufacturing, consumer packaged goods, and field service sectors. Currently, Michael leads the go-to-market and sales strategy at Hitachi Solutions America, focusing on growth through core business applications, AI/ML solutions, and business advisory services. Previously, at Microsoft, Michael served as a Senior Product Marketing Manager, developing marketing plans for Dynamics 365 CRM, while also contributing to customer acquisition and retention strategies. With earlier experience at TELUS International, Michael played pivotal roles in launching customer experience solutions and driving sales in contact center technologies. Michael holds an MBA from Simon Fraser University and has furthered education at Northwestern University's Kellogg School of Management.