Charles K. currently serves as a Senior IT Manager in Customer Care at Hitachi America since August 2018. Prior to this role, Charles held various positions at Arvato Finance Services Ltd, including IT Client Lead for the Google Account and IT Manager for the US Region, where responsibilities encompassed managing an on-site IT team for the integration of Google’s financial system and overseeing automation and program management across multiple global entities. Charles also worked as a Business Integration Team Lead and Senior Program/Development Analyst at Arvato, contributing to significant projects such as launching Google Billing products and enabling payment systems across various regions. Earlier in Charles's career, positions at United Airlines included Senior Systems Analyst, where major projects were managed, including a $300M inventory application redevelopment. Charles holds a BA in Computer Science from UC San Diego, obtained in 1998.
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