Denice Olund

Head of Customer Service & Success at Hitta.se

Denice Olund has a diverse work experience spanning over 12 years. Denice currently holds the position of Head of Customer Service & Success at hitta.se since October 2022. Prior to this role, they were the Head of Customer Service at the same company from June 2021 to October 2022.

Before joining hitta.se, Denice worked at Fortum from 2019 to 2021. Denice started as a Team Leader for Customer Service in the Consumer department from July 2019 to December 2019. Denice then became a Team Leader for Customer Service in the Enterprise department from December 2019 to November 2020. Lastly, they served as a Quality & Training Specialist from November 2020 to June 2021.

Earlier in their career, Denice was a Gruppchef at Göta Energi AB from June 2018 to June 2019. Denice also worked as an Account Manager at Blocket Jobb from August 2017 to June 2018.

Denice gained valuable experience at Three. During their time there from 2014 to 2017, they held two roles. First, they worked as a Kundansvarig from June 2014 to October 2015. Later, they became a Coach from October 2015 to August 2017.

Denice started their career in the hospitality industry, working as a Servitris at Hamburger Börs from August 2013 to May 2014. Denice also worked as a Servitris at Lydmar Hotel from May 2013 to May 2014, and at Jensens Bøfhus A/S from June 2012 to May 2013.

Denice'searliest work experience was as a Kassörska at Hemköp from September 2010 to September 2012.

Overall, Denice Olund has gained extensive experience in customer service, leadership, and various roles in the hospitality industry.

Denice Olund attended Stockholms Estetiska Gymnasium from 2009 to 2012, where they studied Drama och teater. No specific degree name is mentioned.

Links

Previous companies

Fortum logo

Timeline

  • Head of Customer Service & Success

    October, 2022 - present

  • Head Of Customer Service

    June, 2021