Ria K.

Ria K. has an extensive work experience in the field of customer success and technology support services. Ria started working at Hivebrite as a Senior Customer Success Manager in September 2022 and later became a Customer Success Team Lead for Higher Education in the US in February 2023. Prior to that, Ria worked at the University of Notre Dame as an Interactive Specialist, where they managed projects, collaborated with stakeholders, and implemented creative solutions using various technologies. Ria also provided support for constituent engagement platforms and managed training resources. Before joining Notre Dame, Ria worked as an Instructional Technologist at The University of Montana Western. Ria's earlier experience includes roles as an IT Support Specialist and a Lead Technical Support Specialist at the University of Dayton, where they were responsible for curriculum innovation, eLearning, and providing technical support services. Overall, Ria K. has a proven track record in customer success management, project management, and technology support.

Ria K. holds a Bachelor of Arts degree in Psychology from Indiana University Bloomington. In July 2016, they obtained a certification as a Google Apps Certified Administrator from Google.