Mike Ventresca is a seasoned professional in customer success and account management with extensive experience across multiple companies. Currently, as Customer Success Team Lead at Hiver since September 2023, Mike manages strategic accounts and supports the Customer Success Management team. Previous roles include Sr. Customer Success Manager for Strategic Accounts, where Mike drove account growth and enhanced client engagement, and Strategic Customer Success Manager, focusing on standardized processes to boost efficiency. Mike's tenure at Zendesk as Account Manager included managing a significant client portfolio, while experience at Beautiful.ai and Solv. encompassed successful sales cycle management and team development. Mike holds degrees from California State University, Chico and Butte College.
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