Julio Godinez is an experienced Cloud Engineer at HiView Solutions since February 2020, with a strong foundation in technical support and customer service. Prior roles include L1 Customer Support Engineer at Versata and L2 Customer Support Architect at TELUS International Central America, where expertise was developed in Chrome OS, Chrome browser, and GSuite Cloud services. Earlier experience includes positions as a Senior Customer Service Representative at Sykes El Salvador, focusing on Sony products, and Projects Manager at Home Design, overseeing multi-zone audio and video system installations. Julio also served as a Projects and Programmer Advisor at Tekhaus, specializing in home automation systems. Educational qualifications include several Cisco certifications and a degree in Mechanical Engineering from Universidad Don Bosco.