BC

Brianna Jensen, CCUFC

Senior Learning & Development Specialist, Operations at Hiway Federal Credit Union

Brianna Jensen, CCUFC, has a strong background in the financial industry, with a focus on learning and development, operations, and customer service. Brianna currently works at Hiway Credit Union as a Senior Learning & Development Specialist in Operations, a role they have held since February 2023. Prior to this position, they were a Learning And Development Specialist in Operations from July 2021 to February 2023. Brianna also served as the Consumer Loans Assistant Manager at Hiway Credit Union from November 2020 to July 2021.

Before joining Hiway Credit Union, Brianna gained valuable experience at Royal Credit Union. Brianna started as a Teller in December 2011 and worked their way up to the role of Branch Team Lead in July 2016, a position they held until November 2020. During their time at Royal Credit Union, they also served as a Branch Manager from January 2018 to July 2018 and as a Member Account Representative III from May 2014 to July 2016.

In 2008, Brianna launched their career in the financial industry as a Receptionist at The RiverBank, where they worked until August 2010.

Overall, Brianna Jensen's work experience showcases their expertise in learning and development, operations, and customer service within the financial industry.

Brianna Jensen, CCUFC, obtained their Bachelor's degree in Business Administration and Management, General from the University of Wisconsin-Eau Claire, where they studied from 2011 to 2014. In addition to their degree, they have obtained several certifications throughout their career. These include a Professional Train-the-Trainer Certificate from the University of Minnesota, which they obtained in December 2022, and an Online Virtual Producer certification from Training Magazine, obtained in October 2022. Furthermore, Brianna holds the Certified Credit Union Financial Counselor (CCUFC) designation from the Credit Union National Association. The specific month and year of their CCUFC certification is not provided.

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