Sarah Keast

Sarah Keast serves as the Head of Learning & Talent Development at HM Revenue & Customs, leading a team focused on learning and organizational development for over 60,000 professionals. With a proven history of implementing people strategies that align with organizational objectives, Sarah has contributed significantly to workforce planning and capability uplift. Previous roles include Lead Digital Relationship Manager for the Customs Declaration Service and Economic Analysis Lead, where Sarah utilized economic tools to support data-driven decision-making. Sarah's academic background includes a PhD in Applied Economics and extensive teaching experience at Plymouth University, where responsibilities included lecturing and managing economics programs. Additionally, Sarah has acquired leadership qualifications through a postgraduate certificate in leadership from Coventry University.