Susana Shawkat

Susana Shawkat is an experienced professional with a diverse background in analytics, marketing, and customer service. Currently serving as an Engagement and Performance Analyst at HM Revenue & Customs since January 2022, Susana previously held roles such as Economic Crime Supervision Officer and Executive Officer at the Department for Work and Pensions. Early career experience includes positions as Global Brand and Marketing Manager and Digital Marketing Manager at WISBY LIMITED, and Sales Representative at Furniturebox. Additional roles span various sectors, including marketing project coordination at Oriflame, consumer sales at Santander Consumer Bank, and customer service positions at SEB and Regus. Susana possesses a solid educational foundation from Sales and Business School and Stockholm University.