Charlie Chen

User Experience Researcher

Charlie Chen is a User Experience Researcher with extensive experience in digital product design and research methodologies. Currently at H&M Group since August 2022, Charlie leads initiatives focused on body size and shape inclusivity while collaborating with cross-functional teams. Previous experience includes roles at Qorbital, where multiple research initiatives were conducted to enhance product exploration and stakeholder engagement, and at HP Appen, where user and design research were established in a startup context. Educational qualifications include a Master of Science in Cognitive Science from Umeå University and a Bachelor of Science in Psychology from National Chung Cheng University, along with an exchange program in Applied Nursing.

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