Darren Morgan is a seasoned professional in workforce management and customer service operations, currently serving as the Global Group Leader for Work Force Management at H&M Group since May 2023. Previously, Darren held multiple roles at H&M from March 2017 to May 2023, including Online CS Operations Manager and Communications Manager. Prior experience includes positions at Specsavers, where Darren worked as People & Development Manager and Regional Development Manager, as well as a Customer Service Representative at Bank of Scotland. Darren's educational background includes studies at Anglia Ruskin University and the Institute of Leadership & Management.
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