Sofia Karsberg is an experienced IT professional currently serving as an SAP Application Expert at H&M Group since March 2021, specializing in SAP EWM with responsibilities in testing, design, analysis, configurations, automation, and deployment. Previously, Sofia worked as an IT Support Technician at Spotify, managing internal IT support, on/off-boarding, hardware deployment, repairs, and AV support from February 2018 to March 2021. Prior experience includes a similar role at Scandic Hotels, providing support to hotels and head offices across Europe, as well as positions as a Pawn Broker at Sefina Svensk Pantbelåning AB and an Event Organizer at Probima Centre FZE in Dubai. Sofia has pursued extensive education in graphic design, data-driven UX design, automation techniques, and SAP EWM, complemented by various certifications in relevant fields.
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