Estrelita Teodoro

Estrelita Teodoro is a skilled customer service professional with extensive experience in the airline industry. Currently serving as a Customer Service Sales Support at Höegh Autoliners since January 2021, Estrelita maintains collaboration with the customer service team to deliver exceptional support to clients in the European region. Previously, Estrelita held the position of Reservations and Ticketing Agent at Asiana Airlines from March 2016 to December 2020, where responsibilities included providing customer support for ticketing and reservations, ensuring high levels of customer satisfaction. In addition to this role, Estrelita worked as a Document Analyst, managing airway bill manifest encoding for cargo operations, and served as a Customer Service Agent at Cebu Pacific Air, focusing on the check-in process and document verification. Estrelita holds a Bachelor's degree in International Travel and Tourism Management from Lyceum of the Philippines University, obtained in 2015.