Markus Schuller is an experienced sales and service leader with expertise in digitalization and process optimization for sustainable growth. They served as the Director of Business Development at BARC, where they led their sales team and significantly improved collaboration with the marketing department. In 2021, they transitioned to ACO Group as the Head of Inside Sales, focusing on centralized customer care. Currently, they lead Customer Service, Sales, and Experience at HOFMANNs, overseeing ITSM, CSM, CRM, and customer experience initiatives. Their diverse background includes roles in project management at IKEA and as co-founder of an online printing company.
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