Richard Schouten

Richard Schouten is an experienced IT professional currently serving as Teamleider IT Cloud Services & Infrastructure at Hogeschool Inholland since October 2017, overseeing key areas such as network management, server and storage management, security, data integration, and Microsoft 365 adoption. Prior roles include Teamleider IT Workplace Services and Teamleider Frontoffice ICT, where Richard focused on team development, customer satisfaction, and process optimization using ITIL methodologies. Richard's previous experience spans management positions at VIVAT and SNS REAAL, where responsibilities included leading IT service desks, implementing ITIL processes, and enhancing operational efficiency. Richard holds a Bachelor of Arts in Management and is also pursuing coaching certifications and ITIL Intermediate Service Operations training.