Carla Boyd

Carla Boyd is an accomplished customer service and project management professional with extensive experience across various industries. Currently serving as the Customer Service Manager at Reliance Worldwide Corporation since April 2022, Carla previously worked as the Information Center Manager at Shaw Industries, overseeing a team of over 30 remote associates. Prior to that, Carla held roles at CarMax, including Credit Manager and Customer Service Team Manager, where responsibilities included managing credit applications and enhancing customer service. Carla's career also includes project management at Insight Global and customer service supervision at Sprint Nextel, where leadership and team management were pivotal. Carla holds a Bachelor's degree in Psychology from Clark Atlanta University.