Tom Dean Dipm

Tom Dean DipM is an experienced marketing and customer retention professional, currently serving as the Group Head of Customer Retention at Holiday Extras since February 2022, overseeing customer retention strategies for various brands across Europe. Prior to this role, Tom held multiple positions at World Wide Internet Insurance Services from April 2018 to January 2022, including Head of Trading and Head of Marketing, where responsibilities included marketing operations and commercial automation. Tom also served as Head of Marketing and Marketing Director at SCD Solutions from October 2011 to March 2018, providing consultancy and agency services to businesses in diverse sectors. Tom's academic background includes a Level 7 Marketing Leadership Programme from the Chartered Institute of Marketing and a Bachelor’s degree in English Language and Linguistics from Cardiff University.