Claudia De Simoni

Claudia De Simoni is an experienced professional in customer service and guest relations, currently serving as Team Lead Customer Happiness at Holidu since May 2022. Prior roles include Guest Relations Quality Control Manager and Global Pre-arrival Team Leader at Hostmaker, along with various positions at Airbnb where Claudia specialized in customer experience. Previous experience spans several companies, including Interaction, Masala e Pintus srl, Snav spa, ComData Solutions, and Cosmorama Viaggi, where Claudia developed a strong foundation in customer service and travel coordination. Educational qualifications include a High Certificate in Communication and Tourism from Ciofs and a degree in Child Psychology and Pedagogy from Scuola Magistrale Madonna di Bonaria.