Holland America Line
Jason Prickartz is an experienced professional in guest services, currently serving as Fleet Manager, Guest Services at Holland America Line since August 2011. In this role, Jason operates as the subject matter expert in guest services, ensuring effective communication of policies and standards while driving compliance across the fleet. Previous positions at Holland America Line include Guest Services Manager, Assistant Manager, and Supervisor, supporting service excellence through detailed knowledge of operational statistics and dynamics. Additional experience includes tutoring English in China and various guest services roles at organizations such as Sea View Hotel, KLM Royal Dutch Airlines, and Amrâth Hôtels. Jason holds a Bachelor's degree in Leadership from C-Smart in Almere, Netherlands, earned between 2017 and 2018.
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Holland America Line
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Holland America Line was founded in Rotterdam, Netherlands, and from 1873 to 1989, it operated as a Dutch shipping line, a passenger line, a cargo line and a cruise line operating primarily between the Netherlands and North America.