Holland America Line
Ravi Shankar Balaga has a strong work history in the IT industry, particularly in CRM and marketing technology. Ravi Shankar currently holds the position of Director, CRM and Marketing Technology at Holland America Line since December 2022. Prior to this, they worked at Princess Cruises for a significant portion of their career in various roles, including Director, Customer Technical Systems, Sr. IT Manager - CRM Systems, IT Manager, CRM Systems, IT Project Leader, Sr. Programmer/Analyst, and Siebel Consultant. Before joining Princess Cruises, Ravi worked as a Siebel Consultant at Sharpedge Solutions Inc.
Ravi Shankar Balaga completed their Bachelor of Technology (BTech) degree at Sri Venkateswara University from 1998 to 2002. Ravi Shankar then pursued a Master of Science (M.S.) degree at the University of Oklahoma from 2002 to 2004.
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Holland America Line
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Holland America Line was founded in Rotterdam, Netherlands, and from 1873 to 1989, it operated as a Dutch shipping line, a passenger line, a cargo line and a cruise line operating primarily between the Netherlands and North America.