Lionel Thomas

Lionel Thomas is an experienced IT professional currently serving as an Identity and Access Administrator and IT Security Administrator at Hollard Insurance since May 2013, where responsibilities include managing access to IT systems and networks, as well as overseeing the administration of the Information Security Management System (ISMS). Previous roles include Junior IT Security Administrator and IT Helpdesk Support Consultant. Prior to Hollard, Lionel worked as a Quality Assurance Coach, Personal Lines Underwriter in a call center, and Claims Negotiator at Mutual & Federal from March 2009 to April 2013, and held multiple marketing positions at Absa Short Term Insurance Brokers from 1996 to 2001. Educational credentials include a Bachelor of Science in Information Technology from Richfield (expected 2025) and a Microsoft Office 365 certification from Torque IT in 2019.