Tarrynn Holder

Tarrynn Holder has extensive experience in service delivery and customer experience management, currently serving as the Service Delivery & Improvement Manager at Hollard Insurance since May 2015. Tarrynn has held various leadership roles, including Business Support Manager and Customer Experience Manager, focusing on operational support and developing customer-centric strategies. Previous roles include Continuous Improvement Manager and Senior Continuous Improvement Consultant, where Tarrynn was involved in identifying business challenges and implementing process improvements. Earlier experience includes a Management Consultant position at Discon Specialists and various engineering roles, showcasing a strong foundation in project management, process optimization, and organizational restructuring. Tarrynn holds a Bachelor of Engineering in Industrial Engineering from the University of Pretoria, and has completed further education in Customer Experience Management and Senior Management Development.