Bonnie Merz, AIC, AIS, ARM, CIC, CRIS, CRM, CIIP, DAE, MLIS, serves as a Senior Claims Consultant at Holmes Murphy & Associates since May 2001, providing expert support and coordination in claim settlements for clients. Prior experience includes a role as a Customer Service Representative at State Farm-Noel Moore Agency from May 1996 to May 2001, where Bonnie managed sales, claims, and marketing as a licensed insurance agent in Minnesota. Earlier, Bonnie held the position of Office Manager at YouthWorks, Inc. from February 1994 to May 1996, overseeing office operations and procedures to enhance organizational efficiency. Bonnie earned a Bachelor of Arts in Criminal Justice and Corrections from Minnesota State University Moorhead, with earlier education at New Ulm High School.
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