Kevin Chan

Kevin Chan is an experienced IT support professional currently serving as an IT Support Specialist at Holmes since October 2021, where responsibilities include assisting users with technical challenges and developing PowerShell scripts for task automation. Previously, Kevin worked as a Helpdesk Technician at San Francisco State University from May 2019 to October 2021, managing a manual ticketing system, optimizing service strategies, and maintaining lab computers. Earlier experience includes a role as a Shuttle Driver at Niello Infiniti from March 2015 to May 2019, focusing on team collaboration and customer service. Kevin holds a Bachelor's Degree in Computer Science from San Francisco State University, obtained in May 2021, and has prior education from Diablo Valley College.