Holocentric
Michelle Curtis is an experienced professional in customer success, product management, and operational leadership with a strong background in the technology and healthcare sectors. Currently serving as a Customer Success and Product Manager at Holocentric since August 2021, Michelle previously held roles including General Manager at Your Plan Manager, where responsibilities included overseeing NDIS plan management services and enhancing team efficiencies, and Manager Support Services at DXC Technology, managing a large team in software deployment and support for healthcare products. Additional roles encompassed leadership positions at CSC, iSOFT, and Ramsay Health Care, focusing on customer service, training, operational improvements, and project implementations. Educational credentials include an MBA in Organizational Leadership and a Graduate Certificate in Business Administration from RMIT University, complemented by a Bachelor of Business in Marketing and Tourism from Swinburne University of Technology.
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Holocentric
At Holocentric, we believe businesses are much like living organisms. They are the sum of their parts; people, processes and technology, all working together in concert. Our software provides organisations with the tools to model relationships between enterprise elements such as processes, policies, roles, and regulations, and capture them in a secure and organised repository. This capability arms our clients with the necessary tools and support to further their maturity journeys in areas such as compliance, risk management, and knowledge sharing. Over the past 20 years, we have proudly supported organisations across finance and banking, infrastructure, utilities, healthcare, transport, government, and aviation. Our team is made up of developers, consultants, and industry specialists, who provide a suite of offerings including; system implementation, technical support, and professional services. We pride ourselves on our commitment to delivering fit-for-purpose solutions, our innovative mindset, and our longstanding relationships with clients.