Saskia Focken

Senior Customer Success Manager at Holoride

Saskia Focken has a wealth of experience in the field of customer success, product management, and consulting. Saskia began their career in 2009 as a Trainee at Sweet & Maxwell, followed by a Trainee role at Standard & Poor's in 2010. In 2012, they became a Dual Student Business Informatics at Airbus Defence and Space, and in 2015 they were an Angestellte - Content Management & Customer Care at Media4Care. From 2016 to 2020, Saskia held the Lead Consultant role at CGI. In 2021, they became a Senior Product Owner and Product Owner at wayvs, and in 2022 they began their current role as Senior Customer Success Manager at holoride.

Saskia Focken is currently pursuing a Master of Science in Innovation & Technology Management at Wilhelm Büchner Hochschule. Previously, they obtained a Bachelor of Science in Business Informatics from the Cooperative State University Baden-Württemberg between 2012 and 2015. Saskia also holds several certifications, including a Certified Scrum Product Owner from the Scrum Alliance obtained in December 2021, a Change Manager (Steinbeis Zertifizierung) obtained in February 2019, a Scrum Master - PSMI from Scrum.org obtained in October 2017, a Prince2 Practitioner obtained in July 2016, and a GPM Basiszertifikat Projektmanagement from GPM Deutsche Gesellschaft für Projektmanagement e. V. obtained in June 2015.

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