Janice Trodella

Janice Trodella is a skilled professional with extensive experience in customer support and communications management. Currently serving as a Customer Support Team Associate at Homans Associates, Janice manages customer inquiries and resolves issues while maintaining detailed records. Previously, as a Senior Communications Manager at Recruitomics Consulting, Janice led teams, developed effective communication strategies, and collaborated with leadership to enhance company processes. Janice's earlier roles at Recruitomics included Managing Communications and Communications Specialist, showcasing a consistent focus on team development and operational efficiency. Janice began a career at BNY as a Senior Documentation Lead, excelling in technical documentation and cross-team collaboration. Janice holds a Bachelor of Science in Psychology from Salem State College and additional certifications in Technical Writing and Branch Management.