Home Construction Regulatory Authority (HCRA)
Ajanthan Joseph is an experienced professional currently serving as Complaints Coordinator and Licensing and Compliance Coordinator at the Home Construction Regulatory Authority (HCRA) since March 2021. Ajanthan has handled over 500 inquiries from builders, showcasing strong customer service skills and the ability to effectively resolve issues related to licensing processes. As an Acting Licensing Analyst, Ajanthan analyzed approximately 200 license renewal applications and performed thorough background checks, ensuring compliance with HCRA standards. Prior experience includes a role as Junior Project Analyst at the Ontario Ministry of Energy, Northern Development and Mines, where Ajanthan produced project documentation and managed escalated customer inquiries. Ajanthan holds a Bachelor of Commerce degree in Global Management Studies from Ryerson University and a High School Diploma from Fletcher's Meadow Secondary School.