Linda Giammarco - It Service Delivery Manager

Linda Giammarco serves as an IT Service Delivery Manager with extensive experience in service management and technical support. Currently at Home Trust Company since October 2012, Linda has advanced from Service Desk Supervisor, overseeing employee performance and coaching. Prior experience includes a role as Sr. Manager of Service Delivery in Infrastructure Operations at CIBC, managing a team of up to 20 employees and 12 contractors, while addressing HR requirements and overseeing incident, problem, and change management. At Hewlett Packard Canada, Linda was involved in 24/7 incident management and technical support, focusing on driving efficiency and managing software delivery. Linda holds a diploma in Information Technology from Mohawk College and possesses foundational education from Sir Winston Churchill High School and Bishop Ryan High School.