Kristen Fontenette

Kristen Fontenette is an experienced customer success and engagement professional with a diverse background in various industries. Currently serving as a Customer Success Manager at Homebot since January 2022, Kristen focuses on enhancing account satisfaction, sharing product knowledge, and strategizing business opportunities. Previously, Kristen worked as a Service Manager at Sprouts Farmers Market, where oversight of store operations and customer satisfaction were key responsibilities. Kristen also held senior roles at Zillow Group, contributing to client engagement and the establishment of new departments, and at Staples Business Advantage, where program development led to increased revenue. Early career experience includes a Shift Supervisor position at Starbucks, emphasizing team leadership and operational efficiency.