HomeGround is a dedicated freehold portfolio asset manager, originally established in 2010 to act for major UK institutional pension fund clients investing in residential ground rent.  We currently manage a portfolio comprising in excess of 190,000 leasehold properties across England & Wales, for which HomeGround administers the landlord obligations and collects ground rent.  HomeGround’s Estates Management team appoints and oversees 90+ independent managing agents across our portfolio, as well as liaison with a wide range of RMCs and third party appointed managing agents on issues involving the landlord. 

We are a member of the Property Ombudsman redress scheme and are authorised and regulated by the FCA for insurance mediation activities, in respect of which we act as an Appointed Representative of Arthur J Gallagher. We are also members of ARMA and the Fire Protection Association. 

As part of our company growth, the focus has been on recruiting talented and qualified property professionals and investing in technology to help drive service excellence.  All operational customer services, as well as our client and financial reporting are underpinned by our market leading asset management QUBE (now re-branded MRI Software) software platform, which we develop and maintain inhouse.  Our current employees include two Charted Accountants, four qualified Solicitors, a Fellow of the CIPD, two senior fire and building safety professionals, including a Chartered Fire Engineer, and three highly experienced Estate Managers.  We encourage all our staff across the company to take up additional training and qualifications, with a particular focus on IRPM for all staff in our operational teams dealing with leasehold services.

Homeground Management Ltd

This department manages and oversees the administration and operational processes related to asset management.

Asset Operations

This department is responsible for handling inquiries, support requests, and interactions with customers to ensure satisfaction and resolution of issues.

Customer Service

This department oversees the administration and coordination of property transfer processes.

Property Transfer Management

This department manages and oversees the various functions related to insurance processes and strategies.

Insurance Operations

This department oversees legal matters and ensures compliance with regulations and policies.

Legal and Compliance

This department manages legal affairs and oversees financial reporting and control functions.

Homeground Management Ltd

Org chart

Teams

Asset Operations

Customer Service

Property Transfer Management

Insurance Operations

Legal and Compliance

Legal and Finance

Offices

Homeground Management Ltd

Org chart

Teams

Asset Operations

Customer Service

Property Transfer Management

Insurance Operations

Legal and Compliance

Legal and Finance

Offices

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