Lucy Thuku

Lucy Thuku is a highly skilled professional with a strong background in technical support and system testing. Currently serving as a System Support Specialist for Product Testing at Homeowners of America Insurance Company since December 2021, Lucy reviews project requirements and conducts product tests while collaborating with system developers. Prior to this role, Lucy worked as a Technical Support Analyst at State Farm ®, where responsibilities included liaising between IT and customers and providing advanced technical support. Earlier experience includes serving as a Customer Success Specialist at FedEx Services, offering expertise in printing and graphics. Lucy holds a Bachelor's degree in Computer Science from The Catholic University of Eastern Africa and has completed further education at ENTITY Academy.