Mauricia Essere

Mauricia ESSERE has over a decade of experience in quality management and project improvement, currently serving as Chargée de projets et amélioration continue at HomeServe France since November 2013. Responsibilities include quality follow-up, performance analysis, and the implementation of continuous improvement plans. Prior to this role, Mauricia held various positions focused on quality assurance and training at HomeServe France. Earlier experience includes working as Chargée de clientèle INBOUND at Domeo France, where responsibilities involved contract management and assistance subscription. Educational qualifications encompass a Certificat d'aptitude professionnelle in project management from CCI Lyon Métropole and a BTS in Action commerciale from IDRAC Business School.