Madeleine Pugh-Roberts

Community Association Manager at Homeside Properties, Inc.

Madeleine Pugh-Roberts is a skilled professional with extensive experience in real estate and community management. Currently serving as a Community Association Manager at Homeside Properties, Inc., a position held since November 2024, Madeleine previously worked as an Inside Sales Manager and Realtor at The Hester Group - Harry Norman from January 2023 to November 2024, overseeing the entire sales funnel and addressing technology issues. Prior to that, a substantial tenure at Zillow included roles as a B2C Zillow Advisor and Zillow Offers Advisor from 2019 to January 2023. Madeleine started as a Licensed Real Estate Agent at Aaron Grubel - ASG Realty and held various positions in sales and property management, amassing a wealth of knowledge and expertise in client relations, budgeting, and portfolio management. Education includes two Bachelor of Science degrees in Psychology from Kennesaw State University and the University of Louisiana Monroe.

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Atlanta, United States

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Homeside Properties, Inc.

Homeside Properties, Inc. was established in 1998 as a full service management company. Serving community associations in the greater Atlanta Metro Area. Over the years Homeside Properties maintains a steady controlled growth rate while achieving a customer retention rate of over 98% We offer accessibility and efficiency in serving your community and preserving the beautification and property values of each property owner within our managed Associations. With over 45 years experience in Association and Construction Management, and a continued focus in the Real Estate Management market, the employees at Homeside Properties continue to distinguish themselves with their Commitment to Service. Homeside Properties, Inc. offers a variety of services to our homeowners. Homeowners may access important information about their account, pay assessments online, view association documents and more! Board members may review financial statements, post minutes, agendas, etc. on-line for its members. Financial Services: • Assessment Collections • Process Delinquent Accounts • Monthly Bills • Lien Filings • Financial Reports • Annual Budget • Tax Filings • Cash Management of Reserve & Operating Accounts • Capital Reserve Analysis Organizational Services: • Organize Meetings • Board Meetings • Records and Files • Education and Training • Monthly Management Report • Coordinate Professional Services • General Correspondence Member Services: • Members Directory • New Member Welcoming Kit • 24 Hour Emergency Phone Access • Clubhouse & Pool Reservation Construction and Maintenance Services: • Maintenance and Inspections • Architectural Rules / Covenant Enforcement • Work Orders • Project Management for Special Projects • Bidding and Cost Estimating • Homeowner "Handyman" Services Real Estate Brokerage Services: • Leasing and Management of Rental Properties • Representation in Buying or Selling Your Home • Financing Options