HomeWorks Tri-County Electric Cooperative
Heather Haag has extensive experience in customer service and office management, currently serving as a Customer Service Representative at HomeWorks Tri-County Electric Cooperative since June 2016. Prior to this role, Heather worked as an Office Assistant and Office Manager at Michigan State University Extension Montcalm County from April 2013 to June 2016. Heather holds an Associate's Degree in Accounting and Business/Management from Davenport University, which was attended from 1992 to 1994, and completed high school at Montabella Community Schools.
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HomeWorks Tri-County Electric Cooperative
At HomeWorks Tri-County Electric Cooperative, we constantly seek to bring energy, comfort, and communication solutions to our member-owners and customers, to enhance their quality of life. We develop and reward employees who help meet our goals, and we embody the cooperative principles as we work with our partners to fulfill our mission. The mission of our 85 full-time and 6 part-time employees, along with our board of directors, is to provide reliable, safe, competitively-priced products and services, with outstanding, personal customer service. In our culture, we like to try out new ideas and maintain a learning environment. We promote and maintain a safe workplace, encourage leadership and cross-training, and we’re a fun place to work. Some history: HomeWorks Tri-County Electric Cooperative has brought electric service to mid-Michigan since 1937. More recently, we have provided propane and high speed satellite internet services to our area. Today, we're in the midst of building a fiber network to create the utility of the future and make high-speed internet access available to all of our members. Our reputation for reliability and outstanding customer service is based on 81 years of employees committed to building a safe, reliable, customer-friendly utility. Our customer satisfaction scores reflect that, as we perform at the top of our industry in regular surveys. And as a part-owner of Wolverine Power Cooperative, we are one of Michigan’s renewable energy leaders.