Bruno Gama is an experienced manager with a robust background in customer relationship management and technology within the automotive industry, specifically at Honda Brasil since May 2008. Bruno's roles have included leading multifunctional teams to enhance the myHonda CRM platform and improve customer experiences across various touchpoints in the sales and service lifecycle. The focus has consistently been on customer-centric strategies to boost retention and loyalty, working in collaboration with departments such as sales, marketing, and technical services. Prior experience includes positions at Pierburg Pump Technology as a Quality Engineer Trainee and DaimlerChrysler do Brasil in production planning. Bruno holds an MBA in Leadership, Innovation & 4.0 Management, a Bachelor of Science in Mechanical Engineering, a Master of Science in Administration, and is currently pursuing an Executive MBA in Strategic Management.
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