Charles McDonald

Charles McDonald is an experienced IT professional specializing in desktop support and systems administration. Currently serving as a Desktop Support Engineer/System Administrator at Honda Federal Credit Union since July 2021, Charles has previously held key roles at various organizations, including VIP Desktop Support Engineer Supervisor at City of Hope and Senior Desktop Technologist Engineer Lead at Optum. Notable accomplishments include deploying software updates and managing thousands of mobile devices, as well as successfully migrating systems to Windows 7 in previous positions at Manatt, Phelps & Phillips, LLP, Capital Group, and Advanstar Communications. Charles possesses extensive knowledge in utilizing tools such as SCCM, WSUS, AirWatch, and MobileIron.