Bonnie Mitchell-Cantrell

Bonnie Mitchell-Cantrell currently serves as Unit Manager of IT Service Management at American Honda Motor Company, Inc., a position held since January 2024. Prior to this role, Bonnie was the Information Technology Service Delivery Manager and Incident Manager at OCLC from August 2016 to January 2024. Earlier experience includes serving as Service Manager at NetGain Information Systems and as Supervisor of Help Desk at Honda R&D Americas, Inc. Additional positions held include Manager of Helpdesk and PC Services at SafeAuto Insurance Company, Business Broadband Tier 3 Supervisor at Time Warner Cable Business Class, and Manager of Remote Access Support Solutions at Verizon. Bonnie began a career in technology as a Systems Engineer at Ohio State Life Insurance from 1987 to 1998. Bonnie holds an Associate of Science degree in Computer Science from Columbus Business University and graduated from Jonathan Alder High School.