Brian Mores

Brian Mores is an experienced Application Support Engineer at Honeycomb Insurance since October 2025, following a robust career at FreeWheel from February 2010 to October 2025. During this tenure, Brian held various roles, culminating as a Senior Technical Product Specialist - Level 3, where responsibilities included leading tier 3 technical support for over 100 clients and collaborating with product and engineering teams to address high-priority issues. Prior roles involved enhancing client support strategies, troubleshooting complex problems, and driving quality assurance testing, leveraging expertise in SalesForce for ticket management. Additionally, Brian's early career included a PR/Marketing internship at the Chicago Shamrox Professional Lacrosse Team and a BA in Journalism from the University of Iowa.