Jeremy Bracken

Senior Technical Customer Success Manager at Honeycomb

Jeremy Bracken has a diverse work experience spanning different industries. Jeremy started their career at the City of Thornton, Colorado as a Lead Golf Shop Attendant, where they managed daily operations, handled revenue and cash reports, and controlled merchandising and inventory. Jeremy then worked as a Server at Pf Changs, where they provided friendly and attentive service to guests. Jeremy later transitioned to a role as an Inside Sales Representative at Service Source, where they managed and oversaw maintenance contracts for over 500 accounts in the western US commercial space. Jeremy also sold technology solutions and services to business customers and provided accurate sales forecasts. At Sumo Logic, Jeremy held various positions, including Senior Sales Development Representative, Technical Onboarding Specialist, and Senior Technical Onboarding Engineer. In these roles, they generated leads, developed customer relationships, and facilitated smooth onboarding experiences for clients. Currently, Jeremy is working as a Technical Customer Success Manager at Honeycomb.io.

Jeremy Bracken received their Bachelor's degree in Human Performance and Sport from Metropolitan State University of Denver, where they studied from 2008 to 2013.

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Timeline

  • Senior Technical Customer Success Manager

    October 1, 2023 - present

  • Technical Customer Success Manager

    February, 2022