Honeywell
Eduard M. is a seasoned customer experience professional currently serving as a Lead Customer Experience Specialist at Honeywell since February 2023. Previously, Eduard held various roles at Genpact and Unilever as a Customer Facing Specialist with Italian, and worked in customer service at Groupon in multiple capacities from November 2018 to January 2023. Eduard's experience also includes a role as a Customer Service Representative for Wind Telecom Italy at Albacall SHA and a Customer Service Team Leader at Conduent. Eduard began a career in sales as an Outbound Sales Specialist at VOICE STAR SH.P.K. Eduard earned a Bachelor in Journalism and Communication from the University of Shkodër "Luigj Gurakuqi" between 2008 and 2011.
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