Charles Liu

Charles Liu is a seasoned hospitality professional with extensive experience in front office and operations management. Currently serving as a Senior CRM Officer at 香港置地 since September 2020, Charles previously held the position of Club Manager (Pre-Opening) at Rosewood Hotel Group from March 2019 to June 2020. Earlier roles include Director of Operations and Director of Front Services at Heritage Chateau, and various management positions at Park Hyatt from September 2011 to June 2017, including Assistant Front Office Manager and Chief Butler. Charles began the hospitality career at The Westin Beijing Financial Street, progressing from Training Department Trainee to Executive Club Lounge Supervisor from April 2009 to August 2011. Charles holds a Master's degree in Hospitality Administration/Management from Cornell University and a Diploma in Hospitality Administration/Management from INTI.