Franklin Ho

Franklin Ho is a Senior CRM Data Analyst at Hongkong Land Limited since February 2023, previously serving as a Data Analyst at HKT from June 2021 to February 2023. In the role at HKT, Franklin extracted and managed telecom data for millions of customers, established automated ETL flows for data integration, and developed Tableau dashboards to present user profiles and performance metrics. Franklin holds a Master of Science in Data Science and Business Statistics from The Chinese University of Hong Kong, expected in July 2024, and a Bachelor of Engineering in Financial Technology from the same institution completed in July 2021.