David Francis

David Francis is a seasoned professional with extensive experience in sales and operations management across multiple telecommunications and consumer service companies. Currently serving as General Manager Operations at HOOD since July 2021, David previously held significant roles including Sales Manager at Maxxia Pty Ltd and General Manager Consumer Sales at Vocus Group Limited and M2 Group Ltd, where oversight of substantial contact center operations and sales strategies was key to driving growth for well-known brands such as Dodo and iPrimus. Earlier career highlights include managing a 500+ head contact center at Dodo Services and leading projects at Telstra that enhanced sales excellence within consumer teams.