M.sc Musfiqur Rahman Ccna, A Plus (IT)

Musfiqur Rahman is a Senior IT Analyst at HOOPP, having joined in September 2022. Previously, Musfiqur held roles as Delivery Manager and Senior IT Analyst, as well as IT Support Analyst at Iqraa IT Solutions Inc. from December 2017 to June 2022. Responsibilities included managing an IT Desktop Support team, service ticket management, frontline technical support, system installation and maintenance, and ensuring adherence to ITIL service levels. Musfiqur’s experience also includes working as a Technical Support Specialist at NetSuite and a Technical Sales Associate at The Source. Musfiqur holds an M.Sc in Information & Communication Engineering from the Islamic University, Bangladesh, as well as a Post Graduate Certificate in Information Technology from Humber College. Additional qualifications include CCNA, A+, and ITIL certifications.